Professional Experience
February 2011 to Present
CAIC - Aflac Group Insurance - Columbia, SC
Agent Validation Specialist
Contract Specialist I (Temp via Career Connections)
Administrative Assistant
Marketing Research Manager
Restaurant Manager
Event Services Intern
Marketing and Event Planning Intern
Intern
Sales Assistant
May 2003 to August 2003 James Ervin Toyota - Lugoff, SC
Administrative Assistant
November 2001 to May 2003 Carolina Cafe - Camden, SC
Sales Assistant
May 2007 College of Charleston - Charleston, SC
Bachelor of Arts in Corporate Communication with a minor in Health
Awards:
May 2003 Lugoff-Elgin High School - Lugoff, SC
Graduated with Honors
Agent Validation Specialist
- Responsible for managing 17 territories and providing support to state administrators in each state
- Collecting and managing all documentation needed for agent validation
- Assiting field with all necessary contracting and licensing inquiries
- Completing group set up in a timely manner
- AFLAC Group Insurance
Contract Specialist I (Temp via Career Connections)
- Performed duties and tasks that are standardized while under minimal supervision
- Responsible for contract entry into Genelco database system
- Confirmed agent contact information was accurate and consistent with established standards, ensured required approvals are received, documents are stamped, logged, and submitted for filing and mailed in a timely manner
- AFLAC Group Insurance
Administrative Assistant
- Responsible for accurately and efficiently entering patient information into computer system
- Responsible for collecting and posting co-payments or balances as patient enters the office for services
- Prepares patient charts for nurse or other clinical staff
- Provide incoming patients with strict guidelines to follow prior to surgery
- Excel in a team atmosphere with the ultimate goal of increasing patient booking
- SC Medical Endoscopy Center
Marketing Research Manager
- Established marketing strategies to meet organizational objectives
- Researched trends in audience to determine what new services should be introduced
- Developed marketing plan to ensure profit growth and expansion of services
- Planned the organization's promotional activities
- Designed and contributed to the production of promotional materials
- Adelaide Adrenaline Homepage
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Work Sample: Game Entertainment Document
Restaurant Manager
- Resolved customer complaints about food quality or service
- Scheduled work hours for staff
- Met with advertising sales representatives
- Totaled receipts and balanced against sales
- Recruited, hired and oversaw training of staff
- Motivated employees to work as a team
- Ensured that guests were served properly and in a timely manner
- Marketed to customers through online promotions and developed a customer database
- Worked with web designer to make restaurant website: Indigo Jones
- Recorded radio commercial to be aired daily on local station
Event Services Intern
- Assisted Event Managers
- Learned how events are executed in Boston's two convention centers
- Participated in site visits and preconvention meetings
- Learned how to create floor plans on Auto Sketch
- Set up rooms for preconvention meetings
- Explored all departments of the facilities
- www.MCCAHOME.com
Marketing and Event Planning Intern
- Assisted in the creation of in store and out of store promotions, sales, and advertisements
- Planned events and promotions
- Performed basic retail duties
- Seacoast Sports and Outfitters
Intern
- Planned and promoted the organization's open house
- Prepared press releases and radio announcements
- Contributed with the writing of the organization's portfolio
- College of Charleston Student Media Center
Sales Assistant
May 2003 to August 2003 James Ervin Toyota - Lugoff, SC
Administrative Assistant
November 2001 to May 2003 Carolina Cafe - Camden, SC
Sales Assistant
Education
May 2007 College of Charleston - Charleston, SC
Bachelor of Arts in Corporate Communication with a minor in Health
Awards:
- Life Scholarship
- College of Charleston Foundation Scholarship
- ATEC Academic Scholarship
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May 2003 Lugoff-Elgin High School - Lugoff, SC
Graduated with Honors