February 2011 to Present CAIC - Aflac Group Insurance - Columbia, SC
Agent Validation Specialist

• Responsible for managing 17 territories and providing support to state administrators in each state
• Collecting and managing all documentation needed for agent validation
• Assiting field with all necessary contracting and licensing inquiries
• Completing group set up in a timely manner
• AFLAC Group Insurance

November 2010 to February 2011 CAIC - Aflac Group Insurance - Columbia, SC
Contract Specialist I (Temp via Career Connections)

• Performed duties and tasks that are standardized while under minimal supervision
• Responsible for contract entry into Genelco database system
• Confirmed agent contact information was accurate and consistent with established standards, ensured required approvals are received, documents are stamped, logged, and submitted for filing and mailed in a timely manner
• AFLAC Group Insurance

May - August 2010 South Carolina Medical Endoscopy Center - Columbia, SC
Administrative Assistant

• Responsible for accurately and efficiently entering patient information into computer system
• Responsible for collecting and posting co-payments or balances as patient enters the office for services
• Prepares patient charts for nurse or other clinical staff
• Provide incoming patients with strict guidelines to follow prior to surgery
• Excel in a team atmosphere with the ultimate goal of increasing patient booking
• SC Medical Endoscopy Center

Summer 2009 Adelaide Adrenaline Ice Hockey - Adelaide, SA Australia
Marketing Research Manager

• Established marketing strategies to meet organizational objectives
• Researched trends in audience to determine what new services should be introduced
• Developed marketing plan to ensure profit growth and expansion of services
• Planned the organization's promotional activities
• Designed and contributed to the production of promotional materials
• Adelaide Adrenaline Homepage
• Work Sample: Game Entertainment Document

April 2008 to September 2008 Indigo Jones Restaurant - Camden, SC
Restaurant Manager

• Resolved customer complaints about food quality or service
• Scheduled work hours for staff
• Met with advertising sales representatives
• Totaled receipts and balanced against sales
• Recruited, hired and oversaw training of staff
• Motivated employees to work as a team
• Ensured that guests were served properly and in a timely manner
• Marketed to customers through online promotions and developed a customer database
• Worked with web designer to make restaurant website: Indigo Jones
• Recorded radio commercial to be aired daily on local station

August 2007 to October 2007 Massachusetts Convention Center Authority - Boston, MA
Event Services Intern

• Assisted Event Managers
• Learned how events are executed in Boston's two convention centers
• Participated in site visits and preconvention meetings
• Learned how to create floor plans on Auto Sketch
• Set up rooms for preconvention meetings
• Explored all departments of the facilities
• www.MCCAHOME.com

February 2007 to May 2007 Seacoast Sports and Outfitters - Johns Island, SC
Marketing and Event Planning Intern

• Assisted in the creation of in store and out of store promotions, sales, and advertisements
• Planned events and promotions
• Performed basic retail duties
• Seacoast Sports and Outfitters

September 2006 to December 2006 College of Charleston Student Media Center - Charleston, SC
Intern

• Planned and promoted the organization's open house
• Prepared press releases and radio announcements
• Contributed with the writing of the organization's portfolio
• College of Charleston Student Media Center

November 2003 to May 2004 Bath and Body Works - Camden, SC
Sales Assistant

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May 2003 to August 2003 James Ervin Toyota - Lugoff, SC
Administrative Assistant

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November 2001 to May 2003 Carolina Cafe - Camden, SC
Sales Assistant

Education

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May 2007 College of Charleston - Charleston, SC
Bachelor of Arts in Corporate Communication with a minor in Health

Awards:

• Life Scholarship
• College of Charleston Foundation Scholarship
• ATEC Academic Scholarship

Relevant Courses:

Personal and Community Health Human Sexuality Marketing Sociology

Chronic and Communicable Disease Business Psychology Public Speaking

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May 2003 Lugoff-Elgin High School - Lugoff, SC
Graduated with Honors